BEWARE OF SCAMMERS impersonating Foothill Representatives who appear to be calling from a Foothill Credit Union number. Remember, Foothill reps will not ask you for your log-in credentials or for your multi-factor authentication (MFA) codes. When in doubt, hang up and call us at 626-445-0950 directly.
Fraudulent phone scams are becoming more common, and financial institutions continue to be a popular target for scammers looking to gain trust quickly. Recently, we’ve seen an increase in fraudulent phone calls from individuals pretending to be Foothill employees or representatives.
These callers may sound professional and convincing. Some may even spoof Foothill’s phone number so it appears legitimate on your caller ID. Their goal is to pressure you into sharing sensitive personal or financial information.
The good news is that knowing what to watch for can help protect you.
Scammers often create a sense of urgency to make you act quickly without thinking. They may claim:
There is suspicious activity on your account
Your debit card has been compromised
Your online banking access needs verification
Immediate action is required to protect your account
During the call, they may ask for:
Online banking usernames or passwords
Card CVC and expiration number
Personal Identification Number (PIN)
One-time verification codes
These requests are major red flags.
Foothill will never call you and ask for such sensitive information. Don’t feel pressured! Scammers rely on fear and urgency. Take a moment to pause and think before responding to requests over the phone. If a call feels suspicious, end the conversation and contact Foothill directly by calling 626-445-0950.
Even if the caller ID appears to show Foothill, phone numbers can be spoofed. Remember:
Never Share Verification Codes - Security codes sent to your phone are meant only for you. A legitimate Foothill employee will never ask you to read those codes back over the phone.
Trust Your Instincts - If something feels off, trust your gut. Legitimate calls from Foothill should never pressure you into providing sensitive information immediately.
If you believe you may have provided information to a scammer:
Contact Foothill immediately at 626-445-0950
Change your online banking password
Monitor your accounts closely for unusual activity
Report unauthorized transactions as soon as possible
Quick action can help reduce the risk of fraud on your account.
